Four government schemes help Australians pay for incontinence products. Most people qualify for at least one, and most never find out. Here is each one in plain words, what it covers, and how to claim it.
You can hold more than one. CAPS and NDIS often run side by side.
Three questions. No email, no sign up. We will tell you which schemes to look at and what to do next.
| CAPS | NDIS | Support at Home | DVA | |
|---|---|---|---|---|
| What you get | Cash payment | Products funded in plan | Products funded in package | Products supplied free |
| Yearly value | Up to $739.40 | Set by your plan | Set by your package | As assessed |
| Who assesses | Services Australia | NDIA and your planner | Aged care assessment | DVA health provider |
| Who we invoice | You, then you keep the payment | Plan manager or NDIA | Your provider | DVA |
| Needs a signature | Yes, a health professional | No, but a quote helps | Assessment required | Referral required |
| Typical age | Any age, 5 and over | Under 65 at entry | 65 and over | Cardholders |
The paperwork differs, but the shape of it does not. Most people are ordering within a fortnight.
Use the checker above, or call us. Most people qualify for at least one.
A doctor, nurse or continence nurse signs off. We can tell you exactly what wording is needed.
Send the products and the period. Itemised quote back the same business day.
Once approved, set a standing order. Standing orders attract an annual discount.
Call us and we will work it out with you. We do this every day, and there is no charge for the conversation.